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About us

Thanks for visiting us!

Buying curtains for your home can be a lot of fun.  Whether you are simply planning a small change to a furnished room or fully decorating from scratch, window treatments can add excitement for not that much effort or cost.

We also know, with so many choices in patterns and sizes, selecting the right window curtains can be daunting.  Customer response is our top priority.  We are here to help and answer any of your questions!  Please reach out to us at any time either through the live chat or email us at info@elrene.com.

Your order will be processed immediately upon receipt.  Expect tracking details shortly after you place your order.  Also, please check out our generous returns policy as we want you to be completely satisfied with your purchase.

 

Return Policy:

Our policy lasts 120 days. If 120 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, please contact customer service at info@elrene.com. 

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Shipping

To return your product, you should mail your product to:

               Elrene Home Fashions
               12215 Holly Street
               Riverside, CA 92509

Responsibility for returns shipping costs will be based on reason for return. Please use a trackable shipping service. We don’t guarantee that we will receive your returned item.

 

We look forward to hearing from you and thank you for shopping with us!

Team Elrene